Setting up an automated Back-in-Stock push flow in your NAPPS mobile app allows you to create a valuable, personalized touchpoint with your users. When a customer requests a restock alert on a specific product, this automation notifies them the moment that item becomes available again—helping drive immediate engagement and increase sales.
In this guide, we’ll walk you through how to set up this automated push notification within your Klaviyo account using the NAPPS integration.
Steps:
Click on the flows section, on the left side of your screen.
Start by selecting 'Create flow' on the top right corner of your page
Enter the name of your push flow, then select 'Create Flow'
Go to the "All triggers" section.
Select "Metric".
Choose the option "Subscribed to Back in Stock".
Select "Profile Filters".
Configure it as "Someone who can receive mobile push marketing".
Click two times in "Save".
After, add the push notification you want to be shown. For that, drag and drop the action "Push notification".
Add the name and click in "Edit" content.
Define the type between a standard notification or a silent one, the title and the message's body. You can use emojis, images and personalizations like the customer's first name.
We trully advice you to use personalization, to make customers more engaged.
In the behaviors section, choose to open the app.
Turn your push notifications live.
Click in "Update status" and select it as live.
