Setting up an automated Order Fulfilled push notification in your NAPPS mobile app helps keep customers informed about the status of their delivery. By triggering a push notification as soon as an order is marked as fulfilled, you provide users with clear, timely updates directly through the app.
In this guide, we’ll walk you through how to create and configure this automated push flow in your Klaviyo account using the NAPPS integration.
Steps:
Click on the flows section, on the left side of your screen.
Start by selecting 'Create flow' on the top right corner of your page
Enter the name of your push flow, then select 'Create Flow'
Go to the "All triggers" section.
Select "Metric".
Select the "Fulfilled Order".
Now, since the metric is the selected, you should define to which one. Click in "Add" in the profile filters section.
You need to define the profile to someone who is able to receive push notifications, so select "If someone can or cannot receive marketing", "can receive" and "mobile push marketing".
Click two times in "Save".
After, add the push notification you want to be shown. For that, drag and drop the action "Push notification".
Add the name and click in "Edit" content.
Define the type between a standard notification or a silent one, the title and the message's body. You can use emojis, images and personalizations like the customer's first name.
We trully advice you to use personalization, to make customers more engaged.
In the behaviors section, choose to open the app.
Turn your push notifications live.
Click in "Update status" and select it as live.
